Port Today. Save Every Day.
PBX Telecoms provides a managed number porting service that allows businesses to transfer existing telephone numbers to our VoIP network while retaining their established business identity.
Keep your business number. Move to PBX Telecoms.
PBX Telecoms provides a managed number porting service that allows businesses to transfer existing geographic and non-geographic telephone numbers to the PBX Telecoms VoIP network without changing their contact details.
We manage the full porting process in coordination with the current service provider to ensure a controlled and uninterrupted transition.
Why port your number to PBX Telecoms
Porting enables your business to move from traditional fixed-line services to a modern VoIP environment while retaining your existing telephone numbers.
Once ported, your number can be used across PBX Telecoms communication platforms, including VoIP services, hosted PBX systems, and SIP trunking.
Key benefits include:
- Retain existing business telephone numbers
- Transition to VoIP-based communication services
- Reduce dependency on traditional fixed-line infrastructure
- Enable flexible call routing across devices and locations
- Scale communication services as required
- Centralised management of business telephony
Porting process
All porting requests are fully managed by PBX Telecoms and follow a structured process:
- Submission of porting request
- Completion of signed Porting Authority Form
- Submission of a recent telephone account
- Validation with current service provider
- Porting confirmation and scheduling
- Activation on PBX Telecoms system
Porting lead times
- Individual numbers: 5–10 business days
- Number ranges: 10–20 business days
- Bulk or complex ports: subject to carrier timelines
Porting fees
| Service | Fee |
|---|---|
| Single Number Port | R299 |
| 2 – 5 Numbers | R499 |
| 6 – 10 Numbers | R799 |
| 11 – 20 Numbers | R1,199 |
| 21 – 50 Numbers | R1,999 |
| Large Number Porting | Quotation on request |
Requirements
To initiate a porting request, the following is required:
- Completed and signed Porting Authority Form
- Copy of a recent telephone bill (all pages)
- Authorised signatory confirmation
- Stable internet connection with a minimum of 5 Mbps upload and download speed
Important information
- Existing services must remain active until the port is completed
- Porting is subject to approval by the current service provider
- Porting timelines may vary depending on third-party carrier processes
- Service continuity is maintained until successful cutover
After porting
Once your number has been ported, it can be used across:
- VoIP handsets
- Desktop and mobile softphones
- Hosted PBX systems
- Call routing and business communication platforms